The SAMEER application is the official CPCB platform for public access to air quality information and complaint-related environmental services. The platform is intended to improve access to National Air Quality Index information and support timely reporting of air pollution concerns.
Policy Scope
CPCB is committed to protecting user privacy and handling personal information responsibly. This page describes the information collected, the purpose of collection, how data are used, security measures, and user rights.
CPCB is committed to protecting the privacy of users of the SAMEER mobile application. This Privacy Policy explains how information may be collected, the purpose for which such information is used, the safeguards applied to it, and the rights available to users where applicable.
The application may collect only such information as is reasonably necessary to provide services and enable environmental complaint handling.
User name, mobile number, and email address where provided.
Device identifier, operating system, and application version.
GPS location for nearby AQI information and complaint location support.
Uploaded complaint photographs and complaint descriptions.
Date and time of submissions and device IP address.
Anonymous application analytics, crash diagnostics, and usage statistics.
Delivering real-time AQI information.
Identifying nearby monitoring stations.
Registering pollution complaints.
Routing complaints to the appropriate Pollution Control Board.
Contacting complainants for clarification.
Improving application performance.
Generating environmental statistics.
Supporting environmental governance.
GPS permissions may be used to display nearby AQI stations, show local air quality, attach coordinates to pollution complaints, and improve complaint accuracy.
Users may disable location permissions through their device settings. However, certain features dependent on location services may become unavailable or may function with limited accuracy.
Location Use Cases
Nearby AQI station discovery
Localized AQI display
Complaint geo-tagging
Improved route-to-authority accuracy
Complaints submitted through SAMEER may contain the following information and are used to support tracking and action by CPCB, SPCBs, PCCs, or other authorized government entities handling air pollution grievances.
Photographs.
Videos, where supported by the application.
Geographic coordinates.
Address information.
Pollution category.
Contact details.
Personal information is shared only where necessary for complaint processing, operational support, or official environmental governance purposes. CPCB does not sell personal information for commercial purposes.
Central Pollution Control Board (CPCB).
State Pollution Control Boards (SPCBs).
Pollution Control Committees (PCCs).
Government authorities handling pollution complaints.
The application may use limited technical tools to improve service quality, stability, and usability.
Session cookies.
Anonymous usage statistics.
Crash reporting.
Performance monitoring.
Analytics are used solely to improve application quality and are not intended for commercial profiling.
Secure servers.
Encrypted communications.
Restricted administrative access.
Authentication mechanisms.
Government IT security practices.
Security Notice
CPCB implements reasonable administrative and technical safeguards. However, no transmission over the internet or electronic storage mechanism can be guaranteed to be completely secure.
The application may interact with certain external service providers or platform-level capabilities in the normal course of providing map display, notifications, infrastructure hosting, or secure access to CPCB systems.
Google Maps.
Device notification services.
Government cloud infrastructure.
Official CPCB servers.
Such third-party providers maintain their own privacy policies.
Update profile information where such functionality is available.
Remove the application from their device.
Disable permissions such as location access.
Contact CPCB regarding personal data.
Request correction of inaccurate information where applicable.
The application is intended for the general public and does not knowingly collect personal information from children without appropriate safeguards and lawful basis where applicable.
CPCB may revise this Privacy Policy as application features, regulatory requirements, or operational practices evolve. Users are encouraged to review this page periodically for updates.
Central Pollution Control Board
Parivesh Bhawan
East Arjun Nagar
Delhi – 110032
SAMEER support information: Available through official CPCB channels.
Official Support
Users may contact CPCB for policy and data-related inquiries through official government contact channels.
Complaint Routing
Pollution complaints may be forwarded to CPCB, SPCBs, PCCs, or other authorized authorities for action.
Service Infrastructure
Application services may operate through official CPCB systems and approved government infrastructure.
Privacy Queries
Requests regarding correction or responsible handling of user information may be directed to CPCB where applicable.